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READ: All about it! Reimagining reference stats to demonstrate value and guide public services with the READ Scale


Metadata FieldValueLanguage
dc.contributorJuliet Rumble, rumbljt@auburn.eduen_US
dc.creatorBoosinger, Marcia
dc.creatorNoe, Nancy
dc.creatorRumble, Juliet
dc.date.accessioned2023-06-16T21:29:24Z
dc.date.available2023-06-16T21:29:24Z
dc.date.created2013-04
dc.identifier.urihttps://aurora.auburn.edu/handle/11200/50530
dc.identifier.urihttp://dx.doi.org/10.35099/aurora-598
dc.description.abstractThe READ Scale adds a qualitative dimension to reference statistics by recording the effort, knowledge, skills, and teaching employed in reference transactions. The Scale provides copious data that can be used to inform reference staffing and training, library instruction, liaison, marketing, outreach, and campus partnerships. Results can also be used to improve way finding, facilities, and user interfaces. Learn how libraries can analyze READ data and implement changes in public services based on these findings.en_US
dc.formatPDFen_US
dc.publisherAssociation of College & Research Librariesen_US
dc.relation.ispartofAssociation of College & Research Libraries (ACRL) National Conferenceen_US
dc.rightsCC-BYen_US
dc.subjectreference statisticsen_US
dc.subjectassessmenten_US
dc.titleREAD: All about it! Reimagining reference stats to demonstrate value and guide public services with the READ Scaleen_US
dc.typeTexten_US
dc.type.genrePresentation, Poster Presentationen_US
dc.description.peerreviewYesen_US
dc.locationIndianapolis, INen_US
dc.creator.orcid0000-0003-1192-0390en_US

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